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Ihr Dienstleistungspartner für erfolgreiche Kundenbeziehungen

SmartConcept - our focus

We are an owner-managed consulting and services company based in Volketswil near Zürich, specialised in the resolution of all questions and issues associated with successful customer relationships in the retail and service sectors.

Grafik

  • We support our clients in analysing the relevant drivers for customer satisfaction and retention.

  • With our online tool SmartSoft, we provide our clients with a new management instrument that demonstrates the customer and employee perspectives on an ongoing basis in a differentiated way.

  • We develop unconventional, pragmatic ideas and programs for our clients which measurably enhance their performance over the long term.

  • We support our clients in completing the related internal change processes quickly, sustainably and securely, and we ensure that individual actions are coordinated like clockwork.

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Smart Concept AG

Grabenwisstrasse 3
8604 Volketswil - Switzerland

Telefon: +41 44 980 43 43

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Kundenstatements

SmartConcept not only writes reports full of prescriptions and recommendations, but is involved until the project implementation is ready to go.

“Already after a short period of time, we were able to achieve significant optimisations and increases in productivity in this way.”

 

Orange

Andreas S. Wetter,
CEO Orange Communications SA

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