Mystery Shopper
Die meisten Dinge die wir lernen, lernen wir von Kunden

Mystery Shoppers and test shoppers

Your target audience is our command

Regardless of what industry you work in and what products and services make up your market service:

With our 2,500 test shoppers in Switzerland, we simulate the target audience for your company as well. Our mystery shoppers are categorised in accordance with socio-demographic characteristics and interests and cover all language areas and economic areas.

They are selected, trained and prepared for deployment in accordance with your requirements.

To meet special requirements, we deploy specialists from the retail and service sectors.

test shopper

Valid collection results

Quality assurance is assigned critical significance. We further develop the quality of the test shoppers with training and certification programs.

Systematic quality assurance during the project ensures valid results.

Your benefits

Neutral and differentiated reporting from “real consumers” enables you to receive a reflection close to the reality in your company.

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Smart Concept AG

Bankstrasse 6
8610 Uster - Switzerland

Telefon: +41 44 980 43 43

 

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