Employee satisfaction survey – motivation is the key to success
The word has been out for a long time that employees are a company’s most important capital. The more the employees influence the contact to the customer through their behaviour, the more pivotal they are for company success. These days, employee retention and all associated activities are strategic success factors. That’s because only satisfied employees produce satisfied customers!
Employee satisfaction – we provide transparency
Employee surveys show how well a company succeeds in winning over its employees to achieve its goals, increasing satisfaction and thus improving employee retention.
With SmartConcept employee surveys, it is possible to recognise operational strengths and development potential in the work environment, in processes and structures, in managerial behaviour and the company culture—and then extrapolate optimisation potential.
In this way, you get a representative picture of your employees’ personal estimations and opinions.
Following up on the results with actions
Employee surveys only make sense if the results trigger changes and concrete measures. Our methodology represents the survey results in individual organisational units and provides you with the basis for further implementation of actions in graphic form. This is because only if each team receives its own specific orientation can development be spurred at all levels in a targeted manner.
Smart Concept AG
8604 Volketswil - Switzerland
Telefon: +41 44 980 43 43
SmartConcept not only writes reports full of prescriptions and recommendations, but is involved until the project implementation is ready to go.
“Already after a short period of time, we were able to achieve significant optimisations and increases in productivity in this way.”
Andreas S. Wetter,
CEO Orange Communications SA