Employee satisfaction survey Focus – potential all along the value chain
Employee know-how about processes – do you really know …
how processes and interfaces work in daily business from your employees’ perspective and what improvements they would suggest?
how your employees experience and evaluate company-internal and overarching process consequences?
whether your employees’ knowledge potential is being utilised optimally and systematically in operational processes?
how good the general organisational conditions of a process or an interface are for your employees?
Effectiveness in processes – employees as a key factor
Companies’ increasing dynamics, scarcity of resources and short-term planning are key challenges. The employees represent a key success factor in an enterprise’s processes and interfaces.
Employees possess specific know-how about processes, systems and external partners. Whether and how it is deployed for the company depends on the overall organisational situation, and each employee’s motivation and dedication.
Unmotivated employees engender tangible inefficiencies and attrition losses for customers in the processes and interfaces, and make for high risk for your company’s success.
Employee satisfaction survey Focus – your benefits
With our precise employee surveys, we help you get specific feedback from your employees and experts on processes, issues or departments.
The employee satisfaction survey Focus factors in the employees and, if need be, also your company’s external partners along the value chain, who can give a very specific opinion of the topic on which data is being gathered. With our instruments, you receive valuable information to optimise internal and external processes and interfaces.
Smart Concept AG
8604 Volketswil - Switzerland
Telefon: +41 44 980 43 43
Regardless of what industry your company works in and what products and services make up your market services:
We are familiar with your industry’s “universal laws” and have wide-ranging experience.